Article 1.1-DEALER
 Address : ÇALIKUŞU Mahallesi. 3272 Sokak. NO: 16 / A KARABAĞLAR
Phone: 0850 346 7880

Article 1. 2- BUYER

 The person who signs up for aisetesettur.com shopping site as a customer. The address and contact informations which are used while becoming a member, are taken as basis.


 The main features of goods or services are involved in www.aisetesettur.com. You can review the basic features of the product during the campaign.

The prices listed and advertised on the site are the sales price. The advertised prices and promises are valid until they are updated and changed. The prices announced for a period, are valid until the end of the specified period.

The type of Good/Product/Service, the amount, brand/design, number, sales price, the method of payment, consist of the information which is stated at the time of the end of the order.

 The cargo fee which is the shipping cost of the product, will be paid by the BUYER and is not refundable.


3.1) The BUYER, declare that they have read and are aware of the basic features, sales price and payment terms of the products as the subject of the contract in the electronic environment. The BUYER; By confirming this contract in electronic environment, the BUYER confirms, before execution of the distant contracts, that the address required to be given to the BUYER by the SELLER, the basic features of the ordered products, the tax included price of the products, payment and delivery information too, have been received correctly and in full.
 3.2) The contracted product is delivered to the address specified by the BUYER or to the person/company they specify, depending on the distance of the BUYER's residence, provided that it does not exceed the legal 30-day period for each product.
3.3) The SELLER is not to be considered responsible, if the ordered product cannot be delivered to the BUYER because of any problems that the cargo company will encounter during the delivery of the product to the BUYER.
 3.4) The SELLER is responsible for the product that is the subject of the contract, that it is delivered in good condition, in full, according to the features specified in the order and with any warranty and user instructions if any.
3.5) The SELLER may supply a different product with the same quality once The BUYER is informed and the buyer’s explicit approval is obtained before the term for execution period expires.
3.6) If it becomes impossible to provide the product or service that is the subject of the contract due to the fact that the SELLER is unable to fulfill its obligations, they notify this to the consumer before the term for execution period expires and the amount is refunded to the BUYER within 10 (ten) days.
 3.7) This Preliminary Information Form must be confirmed in electronic environment for delivery of the product. If the cost of the product is not paid or the payment is cancelled by the bank entry for any reason, the SELLER is considered to be released from their obligation to deliver the product.
 3.8) After the delivery of product, if the cost of product is not paid to the SELLER by the finance company or bank due to the usage of the credit card belonging to the Buyer by unauthorized people in a manner that is not arising from any fault on part of the Buyer, the Buyer is obliged to send the product to the SELLER within 3 (Three) days provided that it has been delivered to them. In this case, the transportation expenses belong to the BUYER.
3.9) If the product which is the subject of the contract cannot be delivered within the specified period due to extraordinary circumstances such as weather conditions, cessation of transportation or force majeure situations, the SELLER is obliged to notify this condition to the BUYER. In this case, the buyer may use one of the rights to cancel the order, to replace the product subject to the contract with its precedent, if any, and/or to delay the delivery period until the blocking situation is eliminated. If the BUYER cancels the order, the amount paid by the buyer will be paid in cash and once within 10 days. If the payments have been made by the BUYER'S credit card, the cost of the product is returned to the relevant bank within 7 days after the cancellation of the order by the BUYER. Since the reflection of this amount in the accounts of the BUYER, after the return to the bank is entirely related to the bank operation process, the buyer already accepts that it is not possible for the seller to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card.


The BUYER; is entitled to use its right to refuse the product without undertaking any legal or punitive responsibility and without providing any reason within 14 (fourteen) days from the date of delivery of the product (except concert and event tickets) to them or the person/company specified by them. In distance contracts for service delivery, this period begins on the date of signing of the contract. The right of withdrawal cannot be used in service contracts where the perform of the service is started with the approval of the consumer before the expiration of the right of withdrawal period. The costs arising from the use of the right of withdrawal belong to the BUYER.

In order to exercise the right of withdrawal, it is obligatory to submit a written notification. Notification must be given to the SELLER by registered mail, fax or e-mail with a return within a 14-day period, and the product must not be used, under the provisions of the article that is included in the 5th article. If this right is exercised,

 a) For the invoice of the product that is delivered to third person or the BUYER, ( If the bill of the product to be returned is corporate, it must be sent with the return invoice which is drawn up by the company. The order returns issued on behalf of the agencies will not be completed unless the RETURN INVOICE is issued.). PRODUCTS RECEIVED FROM THE SPECIAL PROMOTIONS AND OUTLETS CATEGORY DO NOT HAVE REFUNDS AND EXCHANGES.

 b) Return form,

 c) The products to be returned must be submitted with the product’s box, package, with standard accessories, if any, and without damages.

 d) The SELLER must return the total price within 10 days at the latest after receipt of the notice of withdrawal and the documents to the BUYER that make the buyer indebted, and is obliged to accept return of the product within 20 days.

 e) If there is a decrease in the value of the goods due to a reason arising from the BUYER's defect or if the return becomes impossible, the BUYER is obliged to compensate the losses of the SELLER at the rate of the defect.

 f) In case of falling below the campaign limit amount issued by the SELLER because of the exercise of the right of withdrawal, the amount of discount used within the scope of the campaign is canceled.

 g) Due to the right of withdrawal, while returning the returned product to the seller, the shipping price shall be covered by the SELLER for domestic order, and for overseas order by the BUYER.

 h) The SELLER does not refund the cash on delivery cost or shipment fee that is collected by the BUYER while selling the product.


 For the products, that are prepared in accordance with the wishes of the BUYER or clearly the buyer’s personal needs, not eligible for returning because of the qualification and are at risk of deterioration or may expired, and provided that the package is opened by the BUYER, audio or video recordings, software programs and computer consumables, refunds are not possible as per the Regulation.

In the application of this preliminary information, consumer arbitration committees and consumer courts are authorized at the place where the buyer has purchased the goods or services and where the buyer has his residence until the value declared by the Ministry of Industry and trade.
The SELLER can make applications regarding the Complaints and Objections within the monetary limits determined by the T.C Ministry of Industry and Trade in every December. In the hereby implementation of this Preliminary Information, the Consumer Arbitration Committees and the Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located is authorized. Information on the monetary limit is as follows:

 Effective as of 1/1/2012:

 a) The upper or lower monetary limit of 1.161,67 TL, which shall be evidence in the consumer courts regarding to the decisions of consumer arbitration committees in paragraphs 5 and 6 of Article 22 of the Law No. 4077 on the Protection of the Consumer,
 b) In the third paragraph of Article 5 of the Regulation on Consumer Issues Arbitration Committees published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit of the provincial arbitration committees operating in the metropolitan status in charge of looking for disputes and authorized is, 3.032, 65 TL.

Hereby, this preliminary information is provided for commercial purposes.


Prepared by  T-Soft E-Commerce.